Onboarding is simple and automated.
Let us know the goals for your campaign and we'll help you reach them. If you're unsure of the best approach, our marketing veterans will guide the way.
It typically takes 1-2 weeks to complete your campaign and go live. We guarantee you get a full 30 days for your campaign before we bill for subsequent months.
Our team performs maintenance and optimization once per week at a minimum. We give your ads adequate time before we begin improvements so that we can learn what we need to know regarding audience behaviors.
As part of your subscription, you can expect weekly optimization breakdowns from the team. You’ll also have access to full campaign reporting in your dashboard, which you can access 24/7.
The number of new campaigns and ad sets you can expect is contingent upon your subscription plan. We utilize the same process as we use for your initial campaign so that you’re always in the loop.
Our ad experts know how to get the most out of your ad budget. You can expect us to help you in regard to how much or how little you should spend throughout the month on your current ads.
We’re constantly testing your ads to get the best performance possible. Count on us to split test copy, images, and more to help your campaign take off.
While we create and monitor your campaigns, you’ll always retain control of all of your accounts. Take confidence that your business and your budget will always be in your hands.
Even if you need to cancel, we still uphold the work we owe for the current 30-day period. As long as we have access, our team will always deliver what we promise.
Facebook & Instagram Certified Experts. Save time responding to customer requests. This frees you to do other things, like finding new customers.
It’s easy to manage all of your documents in one place. You can also share with colleagues in a click.
Our support team is here to ensure that things runs smoothly. You’ll always find the help you need.
Watch your profits increase and your value rise as you boost efficiency. It’s easier than you think.
Ad campaigns can take 5-7 business days to be completed. This timeframe is considered from the time all required assets (images, videos, etc.) are provided to our team (not from the time the order is placed to KPI Digital Marketing, or from the time the onboarding documents are completed).
Once you complete your purchase, you will have a client Business Dashboard Account. Your onboarding documents will be emailed to you. Please complete the onboarding documents as soon as possible so we are able to begin working on your campaign.
For an active campaign, each revision request can take up to one business day depending on the request. This means that if a request is submitted within business hours (but not towards the end of the business day), then the request should be completed the following business day. If the request is received outside of business hours (even if it's on the business day), the request may take up to the day after the following business day to complete.
Maintenance and optimizations are performed a minimum of once a week. When we implement changes to a campaign, those changes will need time to run before we can judge their performance. Be aware that changes early on in a campaign will reset the learning phase and it's as if the ads started running from scratch when those changes are made. Please note that we need to give ads time to perform. Sometimes campaigns perform outright, but other times they can take a bit of time to hit a good stride. This is especially true for accounts that have never advertised before.
All instructions for providing access will be provided in the onboarding phase, after the service has been purchased. You will receive step by step instructions on how this is done.
As part of our Facebook Ads fulfillment services, we offer weekly optimization breakdowns which are sent to you via email. We have your Business Dashboard available to you 24/7 (the dashboard's purpose is to replace many of the needs of actual reporting). If you need any type of other data, it will be included in your Facebook Ads accounts on your end to see that data.
Your clients can always login to your KPI Digital Marketing Business Dashboard Account and view your campaign metrics.
The amount of campaigns, ad sets, and ads are limited by the tier purchased for the specific client. Tier limitations are displayed on the facebook ads packages page. If you need an additional campaign/ad set/ad for the account that falls outside of the tier limitations, you will need to upgrade the package.
We will continue working on the account until the end of the current billing cycle.
When services for Facebook Ads are cancelled with KPI Digital Marketing, you can expect our work to continue on the account as long as our Facebook Ads team still has the necessary access and you, the client, wants us to continue working on the account.
No, unfortunately, funnels are not part of the setup fee and KPI Digital Marketing does not offer funnel-building services. It is not mandatory to use a funnel with a Facebook Ads campaign, however, in most cases, we do recommend utilizing a custom landing page.